YELLOWDIEZY HOLDINGS LLC
These Terms of Service govern your use of the website operated by YELLOWDIEZY HOLDINGS LLC and your purchase of services and goods from our dye studio and retail counter. By browsing this website, submitting an enquiry, placing a dye order, buying supplies or registering for a workshop, you agree to these terms. If you do not agree with them, please do not use the website or engage our services.
Our business is located at 7533 S Center View Ct, West Jordan - 84084-5526, Utah, United States (US). You can reach us by email at dye@yellowdiezy.buzz or by phone at +18574918435. These terms apply to every visitor and customer equally, whether the contact happens online, by telephone or in person at the studio.
These Terms of Service form a binding agreement between you and YELLOWDIEZY HOLDINGS LLC. Your use of this website and your engagement of our dye studio services, retail counter sales and workshop sessions are all subject to these terms. By taking any of those actions you confirm that you have read, understood and accepted them.
If you are entering this agreement on behalf of a company or another person, you confirm that you have the authority to bind that party to these terms. Where you do not have that authority, you accept the terms personally and you agree to be responsible for any orders placed or obligations created.
You must be legally capable of entering into a contract to place an order or register for a workshop. Where a minor wishes to attend a session, registration must be completed by a parent or legal guardian who accepts these terms on the minor behalf. We may decline service where we reasonably believe that a person is not able to enter into a binding agreement or where accepting the work would create a legal risk for the studio.
If we create any record or reference for you in our order system, you are responsible for keeping the contact details on it current so that we can reach you about your order. You agree not to impersonate another person, to use a false identity or to provide information you know to be inaccurate in order to obtain services or goods.
YELLOWDIEZY HOLDINGS LLC operates a custom dye studio and a color goods retail counter. Our advertised services include custom fabric dyeing, color matching, the sale of dye kits and supplies, batch dye runs, care and repair guidance and studio workshops. This website describes those services in general terms, and the description does not create an obligation to provide a service on terms different from those agreed in a specific order.
We may add, adjust or discontinue a service at any time. Where a change affects an order you have already placed, we will contact you before proceeding. We reserve the right to decline any project that falls outside our capability, that raises a safety concern, or that we believe would not produce a result we can stand behind.
An order is an offer from you to purchase a service or goods on these terms. The order becomes binding only when we confirm it. A confirmation may be given by email, by telephone or in person at the counter, and it may include an order reference. Until we confirm, we may decline the order or propose changes to it.
Where an order depends on information you provide, such as fiber content, yardage, weight or a target color, you are responsible for the accuracy of that information. If we discover that the information was wrong after work has begun, we may need to pause, re-quote or cancel the order, and you may be responsible for costs already incurred. We will always explain the position before making a change that affects your cost.
Prices for studio services depend on the fiber, the weight or yardage, the complexity of the recipe and the number of samples required. A quote is valid for the period stated in it, and where no period is stated it is valid for thirty days. An estimate is an informed projection rather than a fixed price, and we will tell you clearly which one you have been given.
If the scope of a project changes after a quote has been accepted, we will provide a revised figure before continuing. Counter goods are sold at the price displayed at the time of purchase. We may correct an obvious pricing error before an order is confirmed, and if an error is discovered after confirmation we will contact you to agree how to proceed.
Payment for counter goods is due at the point of sale. Payment for studio work is normally due on completion unless we agree otherwise in writing. For larger batch runs we may require a deposit before reserving studio time and before purchasing materials that are specific to your order. Any deposit arrangement will be stated in the quote or order confirmation.
We accept the payment methods displayed at the counter and those offered through our invoicing process. Where payment is overdue, we may pause work, withhold completed goods until the balance is settled to the extent the law allows, and charge reasonable costs of recovery. We will always give you notice and an opportunity to pay before taking such steps.
Dyeing is a process that alters the material it touches, and some materials carry risks that cannot be fully eliminated. When you send or deliver goods to the studio you confirm that you own them or have authority to have them dyed, and that they are safe to handle. You should remove anything from pockets or attachments, because we cannot be responsible for items left in or on garments.
We will handle your goods with reasonable care while they are in our possession. We cannot accept responsibility for pre-existing damage, for weakness in the fabric that only becomes apparent once it is wet, for shrinkage that is inherent to the fiber, or for a result that follows from inaccurate information about the material. Where we believe a material is too fragile to survive the process, we will tell you before we begin and may decline the work rather than risk it.
Color is a specification we work hard to meet, but it is also influenced by factors outside our control. Natural fibers vary from lot to lot, water chemistry differs between locations, and a dye result can shift slightly with temperature, timing and the way a material was finished. For that reason an approved sample is the reference point for a production run, and a shade is judged against that sample rather than against a screen image or a verbal description.
Small variation between the sample and the finished goods is normal and is not a defect. Where a result differs materially from an approved sample, we will review the batch records, explain what happened and offer a remedy such as a re-dye where the fiber allows it. We do not guarantee that a dye result on one type of fiber can be reproduced on a different fiber, and we will say so before you commit to such a project.
Turnaround times are stated in good faith and are based on the studio schedule at the time they are given. A dye run depends on bath availability, drying conditions and the volume of work already booked, so a stated time is an estimate rather than a guarantee. If a delay becomes likely, we will contact you as soon as we know and give you an updated expectation.
Batch dye runs and workshops are scheduled by reservation. A reservation holds studio capacity for you, so changes to a reservation may affect other customers. We ask for as much notice as possible when a booking must be moved, and we will do the same for you if the studio must reschedule a session.
Completed goods can be collected from the studio or shipped using a carrier of your choosing. Where we arrange shipping, the risk of loss or damage passes to you when the goods are handed to the carrier, unless the law provides otherwise. Delivery timelines quoted by a carrier are outside our control, and we will help you trace a shipment if it goes astray.
You are responsible for providing a correct delivery address. If a shipment is returned because an address was wrong or because nobody was available to receive it, we may need to charge for redelivery. Where goods are damaged in transit, please keep the packaging and contact us promptly so that we can support a claim with the carrier.
Counter goods that are unopened and in a resalable condition may be returned within fourteen days of purchase for a refund or exchange, provided you can show proof of purchase. Chemicals that have been opened, mixed or partially used cannot be returned for safety reasons. Workshop fees are refundable if you cancel with reasonable notice, and we will state the notice period when you register.
Custom dye work is made to your specification, so it cannot be returned simply because you have changed your mind after the work has begun. If a completed order does not match an approved sample in a material way, contact us and we will assess a re-dye or another appropriate remedy. A deposit may be non-refundable once materials specific to your order have been purchased, and we will tell you when that applies.
A workshop place is confirmed when we accept your registration and receive any fee due. Places are limited because the studio is a working space, and we keep classes small so that every attendee receives proper attention. If a session must be cancelled by the studio, you will be offered a place on a later date or a refund of the fee.
Dyeing involves heat, chemicals and moving equipment, so attendance requires attention and reasonable care. You agree to follow the safety instructions given at the start of a session, to wear the protective items provided and to treat other attendees and the studio equipment with respect. We may ask a person to leave a session if their conduct creates a safety risk or disrupts the class, and in that case the fee is not refundable.
We provide care guidance with dyed orders so that a color holds up in normal use. That guidance is written for the specific fiber and dye family used in your order. Following it is your responsibility, and we cannot be responsible for fading, bleeding or damage that results from washing at a higher temperature than recommended, from using a harsh detergent, from drying in direct sun or from exposure to bleach or strong cleaning agents.
Where you ask us for repair or overdye advice, we give it honestly based on what we can see and on our experience. A repair may not be possible on every material, and where we believe the outcome would be poor we will say so rather than proceed. Any repair work we agree to carry out is subject to the same color variation and risk provisions as other dye work.
The content of this website, including its text, layout, styling, graphics and the studio swatch card system it describes, belongs to YELLOWDIEZY HOLDINGS LLC or is used with permission. You may view the pages and print a copy for your own reference, but you may not copy, republish, resell or redistribute the content for commercial purposes without our written consent.
A dye recipe developed for your order and recorded on a retention card remains part of our studio records. We may use our accumulated technical knowledge and process know-how in future work, but we will not disclose your personal information or the identity of your project to another customer. If you require exclusive rights over a specific recipe, contact us and we will discuss whether that can be arranged.
You agree to use this website lawfully and in a way that does not harm the site or interfere with other visitors. You must not attempt to gain unauthorized access to any part of the site or its systems, introduce malicious code, scrape content at scale, overload the service with automated requests or use the contact form to send spam, misleading messages or unlawful material.
We may suspend or block access where we reasonably believe these rules have been broken or where doing so is necessary to protect the site, our customers or our staff. Where the matter is serious, we may also report it to the appropriate authorities.
The website and its content are provided on an as available basis. To the fullest extent allowed by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted, error free or free of harmful components, or that any information on it is complete, current or suitable for your particular project.
Nothing on this website should be read as a technical guarantee for a specific material. Dye results depend on the fiber, the finish, the water and the process used. Where you need a binding specification, request a sample and a written confirmation from the studio rather than relying on general website content.
To the maximum extent permitted by law, YELLOWDIEZY HOLDINGS LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue or lost business opportunity, however they arise and whether or not we were advised of the possibility. This includes loss that may result from a dye result that differs from an expectation not confirmed by an approved sample.
Where liability cannot lawfully be excluded, our total liability for a claim connected to an order will not exceed the amount you paid for that order. Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for any other matter that the law does not allow to be limited.
You agree to indemnify and hold harmless YELLOWDIEZY HOLDINGS LLC and its staff, contractors and agents from any claim, loss, damage, cost or expense, including reasonable legal fees, that arises from your breach of these terms, from your misuse of the website, from goods you sent us that you did not have the right to have dyed, or from inaccurate information you provided about a material or a project.
This obligation survives the end of your relationship with the studio and applies to claims brought by third parties as well as by us. We will notify you of any claim that triggers this section and will work with you in good faith on a response where it is reasonable to do so.
We are not responsible for a failure or delay in performing our obligations that is caused by something outside our reasonable control. Events of this kind include natural disasters, severe weather, fire, flood, power failure, water supply failure, transport disruption, cyber attack, epidemic or public health restriction, industrial action and any change in law or government order that affects our ability to operate the studio.
If such an event occurs, we will contact you, explain the situation and agree a reasonable adjustment to timing or scope. If the delay becomes substantial, either party may cancel the affected order, and any payment for work not yet performed will be returned to you.
These terms are governed by the laws of the State of Utah in the United States, without regard to conflict of law rules. Any dispute that cannot be resolved by discussion will be subject to the jurisdiction of the courts located in Utah, unless a mandatory consumer protection law in your place of residence gives you the right to bring a claim locally.
Before starting formal proceedings, we ask that you contact us so that we can try to resolve the matter directly. Most concerns about an order can be settled quickly once we understand the facts, and we would much rather fix a problem than argue about it.
We may update these Terms of Service when our services, our practices or the law change. When we make a change we will revise the effective date at the top of this page. For a material change we will provide a clearer notice on the website, and where the change affects an order in progress we will contact you directly.
Your continued use of the website or our services after a change takes effect means you accept the updated terms. If you do not agree with an update, you may stop using the service and, where an order is in progress, contact us to agree how it should be completed.
Questions about these terms, an order or a service should be directed to the studio using the details below. We are happy to clarify anything in this document and to confirm the terms that apply to a specific project before you commit.
YELLOWDIEZY HOLDINGS LLC
7533 S Center View Ct, West Jordan - 84084-5526, Utah, United States (US)
Email: dye@yellowdiezy.buzz
Phone: +18574918435
These Terms of Service work together with our Privacy Policy, which explains how we handle personal information. We recommend reading both documents before placing an order or registering for a workshop.