YELLOWDIEZY HOLDINGS LLC
This Privacy Policy explains how YELLOWDIEZY HOLDINGS LLC collects, uses, stores and protects information when you visit our website, contact our dye studio, place a dyeing or color matching order, purchase supplies from our retail counter or attend a studio workshop. The developer responsible for this website and the studio systems it describes is YellowDiezy, working on behalf of the company at the address shown below. We wrote this document in plain language because privacy notices should be readable by the people they affect, not only by lawyers.
Our registered business address is 7533 S Center View Ct, West Jordan - 84084-5526, Utah, United States (US). Our contact email address is dye@yellowdiezy.buzz and our contact phone number is +18574918435. If any part of this policy is unclear, please write to us and we will explain it.
This policy applies to the website operated by YELLOWDIEZY HOLDINGS LLC and to the information we handle in the course of running a custom dye studio and color goods retail business. It covers visitors who only browse our pages, customers who request a color match or a batch dye run, shoppers who purchase dye kits and supplies from our counter, and students who register for our studio workshops. It does not cover websites run by other companies, even when we link to them or mention them.
Because we operate in the professional, scientific and technical services sector, much of what we do involves technical records such as dye recipes, fiber test results and batch documentation. This policy explains how those records relate to personal information and where the two overlap. Where a record identifies you as a customer, it is treated as personal information under this policy, even when it also has a technical purpose.
We collect information in a few defined ways. You give us some information directly when you fill in a form, send an email, call the studio or speak to staff at the counter. We receive some information automatically when your browser loads our pages. We also generate some information ourselves as we carry out dye work, such as the notes that accompany an order or the swatch card we file for a matched shade.
We try to collect only what we genuinely need. We do not ask for information that has no bearing on serving you, and we do not purchase personal information from data brokers or advertising networks. If a piece of information is optional, we will say so at the point where we ask for it.
When you use our contact form or email the studio, you may provide your name, email address, phone number, the subject of your enquiry and the content of your message. When you place a dye order we may also record your shipping address, billing address and the details of the goods you send us. When you buy supplies at the counter we may record the items purchased if you request a receipt or a record for your own accounts.
If you provide information about another person, for example by arranging a dye job for a client or registering a companion for a workshop, you confirm that you have that person permission to share it with us. We will use it only for the purpose you described when you provided it, and we will remove it on request.
Like most websites, ours receives certain technical information when a page loads. This can include the internet protocol address of your connection, the type and version of your browser, the operating system you use, the pages you view, the time of your visit and the address of the page that referred you to us. This information is used in aggregate to keep the site working, to understand which pages are useful and to detect abuse or automated traffic that could harm the service.
We do not use this technical information to build advertising profiles, and we do not sell it. Where we use analytics, we configure them to avoid unnecessary identification and to respect signals that indicate a preference against tracking where the platform allows it.
Dye work requires careful record keeping. An order typically produces a technical record that includes the fiber content and weight of the goods, the shade reference you supplied, the recipe used, the temperature and timing of the bath, the sampling results and the date. These records may contain a customer name, an order number or a reference code so that the work can be traced back to the person who requested it.
We treat recipe and batch records as business documents rather than as marketing data. They exist so that a shade can be repeated accurately and so that we can answer questions about a previous order. Where a record identifies you, you may ask us to correct factual errors in it. We may need to keep the technical portion of a record after a deletion request has been honored, but we will remove or anonymize the parts that identify you wherever the law and the integrity of our records allow.
When you register for a studio workshop we collect your name, contact details and any information you give us about your experience level or the materials you intend to bring. We use this to confirm your place, to prepare the correct number of supplies and to contact you if a session must be moved. We may also record attendance so that we can plan future sessions and honor any repeat attendee arrangements.
Workshops sometimes involve a group booking where one person registers on behalf of several attendees. In that case the registering person is responsible for making sure the other attendees understand what information has been provided and how it will be used. We will delete attendee details on request once the session has taken place and any follow up support has concluded.
We use the information we collect to respond to enquiries, to prepare quotes and estimates, to carry out dyeing and color matching work, to process counter sales and workshop registrations, to arrange delivery or collection, to provide aftercare guidance, to keep accurate business records and to meet our legal and accounting obligations. Each of these purposes is tied to something you have asked us to do or to a duty we owe as a business.
In limited circumstances we may use contact details to tell you about a batch dye day, a new workshop date or a supply restock that relates to something you previously bought or asked about. These messages are always connected to the studio activity you already engaged in, and every message gives you a simple way to ask us to stop.
Depending on where you live, data protection law may require us to identify a lawful basis for handling your information. We rely on the performance of a contract when we process an order or a booking you have made. We rely on our legitimate business interests when we keep records, prevent misuse of our services and improve how the studio operates, provided those interests are not outweighed by your rights. We rely on your consent when you ask to receive optional updates. We also process information where we must do so to comply with tax, accounting or other legal obligations.
Where we rely on consent, you may withdraw it at any time by contacting us, and withdrawal does not affect processing that already took place lawfully. Where we rely on legitimate interests, you may object, and we will assess your objection in good faith and explain our decision.
When you pay for a studio order or a counter purchase, card details are handled by a payment processor rather than stored on our own systems. We receive confirmation that a payment succeeded, along with a reference number and the amount, but we do not receive or retain your full card number. Any paper or electronic accounting records we keep are limited to what our bookkeeping and tax obligations require.
If you choose to pay by a method that involves bank details, such as a transfer, the information you provide is used solely to process that payment and to reconcile it against your order. We ask that you never send sensitive financial information by ordinary email, because email is not a secure channel and we cannot guarantee its confidentiality in transit.
We keep information only as long as we need it for the purpose it was collected. Enquiries that do not lead to an order are generally kept for a reasonable period so that we can recognize a returning customer and continue a conversation, then removed. Order records, including dye recipes and batch cards, are kept longer because their value is precisely that they allow a shade to be repeated years later. We retain financial records for the period required by tax and accounting rules.
Where information is no longer needed, we delete it, anonymize it or aggregate it so that it no longer identifies an individual. If you ask us to delete information and we are required to keep part of it for a legal reason, we will explain what we must retain and why, and we will limit the retained portion to the minimum necessary.
We protect personal information with administrative, technical and physical safeguards appropriate to its sensitivity. Access to customer records is limited to staff and studio personnel who need it to do their work. Our website uses encryption in transit where the connection supports it. Physical documents, such as printed order sheets and swatch records, are stored in the studio area and disposed of securely when they are no longer required.
No system is perfectly secure, and we cannot promise that unauthorized access will never occur. If a breach affects your information and we are required to notify you, we will do so without undue delay and will describe what happened, what we are doing about it and what steps you may wish to take. We review our practices as the business grows and adjust them as risks change.
Our services are aimed at adults and at young people attending workshops with appropriate supervision. We do not knowingly collect personal information from children under the age required for independent consent in their jurisdiction. When a young person attends a workshop, registration is handled by a parent or guardian, and any information we hold belongs to that adult relationship.
If you believe that a child has provided us with personal information without proper consent, please contact us at dye@yellowdiezy.buzz or call +18574918435. We will investigate promptly and delete the information if we determine it was collected in error.
Depending on where you live, you may have rights over the personal information we hold about you. These commonly include the right to know what we collect and why, the right to request a copy of your information, the right to correct inaccurate information, the right to request deletion in certain circumstances, the right to object to some kinds of processing and the right not to be discriminated against for exercising your rights.
You may also have the right to ask us to stop sending you optional messages. You can exercise any of these rights by contacting us using the details at the end of this policy. We will respond within the timeframe the applicable law requires, and we will not charge a fee unless a request is clearly excessive or repeated.
You may ask us to confirm whether we hold personal information about you and to provide a copy of it. To protect your information, we may ask you to verify your identity before we release anything, and we may decline a request that appears to relate to someone else. Once verified, we will provide the information in a commonly used format and explain the purposes for which we hold it.
If you believe the information we hold is inaccurate or incomplete, you may ask us to correct it. We will review the record, correct what is genuinely wrong and, where the record is a technical document such as a batch card, add a note rather than erase the original entry so that the integrity of the record is preserved.
You may ask us to delete personal information that we no longer need for the purpose it was collected. We will honor a valid deletion request unless we are required to keep the information for a legal, tax or accounting reason, or unless the information is needed to complete a transaction you have requested or to resolve a dispute. Where we can delete the identifying parts of a record while keeping the technical content that gives it its purpose, we will do so.
When we delete information, we remove it from active systems and from backups within the normal backup cycle. If a deletion cannot be completed immediately, we will explain the reason and give you an idea of when it will be done.
Our website may include links to other sites, and we may use third party tools to provide functions such as hosting, email or mapping. We do not control those external services and we are not responsible for their privacy practices or their content. When you follow a link away from our site, we encourage you to read the privacy notice of the destination before providing any personal information.
Where we embed a third party tool, we choose providers that offer reasonable privacy protections and we limit the data we share to what the function requires. If you would prefer not to interact with an embedded tool, you can usually avoid it and contact us directly using the email address or phone number listed in this policy.
We are based in the United States, and the information we collect is primarily stored and processed within the United States. If you contact us from another country, you understand that your information will be transferred to and handled in the United States, where privacy law may differ from the law of your home country. Where we use service providers located elsewhere, we take reasonable steps to ensure that appropriate safeguards apply to the transfer.
By using our website or engaging our services, you consent to the transfer of information as described in this section. If you have questions about where your information is held, you may contact us and we will explain.
We may update this policy from time to time to reflect changes in our practices, in the services we offer or in applicable law. When we make a material change we will update the effective date at the top of the page and, where the change is significant, provide a clearer notice on the website or by email if we hold a valid address for you. We encourage you to review this page periodically so that you always know how we handle information.
Your continued use of our website or services after an update takes effect means you accept the revised policy. If you do not agree with a change, you may contact us to discuss it or stop using the affected service.
If you have a question about this Privacy Policy, a request about your personal information or a concern about how we have handled your data, please reach out to us. We prefer email for written requests because it creates a clear record, but you are welcome to call if a conversation would be easier.
YELLOWDIEZY HOLDINGS LLC
7533 S Center View Ct, West Jordan - 84084-5526, Utah, United States (US)
Email: dye@yellowdiezy.buzz
Phone: +18574918435
We take privacy questions seriously and will work with you in good faith to resolve any concern. If you are not satisfied with our response, you may have the right to complain to the data protection authority in your jurisdiction.